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Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Sahara Sands Casino. Please read them carefully before creating an account, depositing funds or playing games. By accessing the website or using its services, you acknowledge that you have read, understood and accepted these terms. If you do not agree with any part of them, you should not use the website.
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1. General terms of use
These Terms & Conditions apply to the website, games, account services, promotional features and other services made available by Sahara Sands Casino. They should be read together with any additional terms, rules or information shown on relevant pages, including game rules, promotional conditions, privacy information and responsible gambling guidance. Where a specific rule applies to a particular product or promotion, that rule may apply in addition to these general terms.
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You are responsible for reading the current version of these terms before using the website. Sahara Sands Casino may update, amend or replace these terms from time to time to reflect changes to the services, legal requirements, technology or business operations. Updated terms will apply from the time they are published, unless a different effective date is stated. Continued use of the website after an update indicates acceptance of the revised terms.
You must use the website only for lawful purposes and in accordance with these terms. You must not use the website in a way that could damage, disable, overburden or impair the service, interfere with another person's use, or attempt to gain unauthorised access to accounts, systems or information.
Eligibility and location
You must meet the minimum legal age and any other eligibility requirements that apply in your location before using gambling services. You are responsible for checking that online gambling is permitted where you live and for complying with all applicable Australian laws and regulations. Access may be restricted or unavailable in some locations. Sahara Sands Casino may use reasonable checks to confirm age, identity, location and eligibility.
You must provide accurate, complete and current information when registering or using the website. If your details change, you should update them promptly. Providing false, misleading or incomplete information may result in account restrictions, suspension or closure and may affect the handling of funds or transactions.
2. Accounts, security and verification
You may be permitted to hold only one personal account unless Sahara Sands Casino expressly allows otherwise. An account must be registered in your own name and used only by you. You must not open an account on behalf of another person, allow another person to use your account or transfer your account to someone else.
- Keep your username, password and other account credentials confidential.
- Use a strong password and do not reuse it where doing so may compromise account security.
- Notify Sahara Sands Casino promptly if you suspect unauthorised access or unusual activity.
- Do not use another person's payment method or account without appropriate authorisation.
- Check account information and transaction records regularly.
You are responsible for activity carried out through your account unless you have reported a security issue promptly and the circumstances show that you were not responsible. Sahara Sands Casino may temporarily restrict access while it investigates suspected fraud, security concerns, identity issues, unusual activity or a possible breach of these terms.
Identity and compliance checks
Before or during your use of the services, Sahara Sands Casino may request documents or information to verify your identity, age, address, source of funds, payment method or eligibility. You agree to provide information that is genuine, readable and reasonably up to date. Verification may be required before deposits, withdrawals or continued access can be completed.
If requested information is not provided, cannot be verified or suggests that the account does not meet applicable requirements, Sahara Sands Casino may delay, limit, suspend or refuse certain services. Any action will be handled in accordance with applicable law and relevant internal procedures.
3. Deposits, play and withdrawals
You may deposit funds only through payment methods made available on the website and only where you are authorised to use that method. Deposits must be made for your own account and must not involve funds obtained unlawfully. You should review the information shown at the time of a transaction, including any applicable conditions, fees or processing requirements.
You are responsible for ensuring that you have sufficient funds before starting a game or placing a wager. Gambling involves risk, and losses are your responsibility. Sahara Sands Casino does not guarantee that you will win, recover previous losses or receive a particular outcome. Game results are determined by the relevant game systems and rules, subject to applicable technical and regulatory requirements.
Withdrawals may be subject to account verification, transaction checks, payment-method requirements and any applicable game or promotional conditions. Funds may generally be returned only through an appropriate method connected with the account holder, unless another process is permitted. You should ensure that your account and payment details are accurate before requesting a withdrawal.
Sahara Sands Casino may review transactions for fraud prevention, responsible gambling, financial crime controls and compliance purposes. A transaction may be delayed, declined, reversed or subject to further information if required by law, a payment provider or internal controls. Nothing in these terms removes any rights you may have under applicable Australian consumer law.
Promotions and bonuses
Promotions, bonuses, rewards and promotional competitions may be offered from time to time. Each offer is subject to its own terms, eligibility requirements, expiry rules and any playthrough or other conditions stated with the offer. You should read those conditions before accepting or using a promotion. If promotional terms conflict with these general terms, the specific promotional terms will apply to that offer.
Sahara Sands Casino may withdraw, amend or refuse a promotion where permitted, including where there is suspected abuse, manipulation, multiple-account activity, technical error or a breach of promotional conditions. Any promotional balance or associated winnings may be affected where the relevant conditions have not been met.
4. Responsible gambling, suspension and liability
Sahara Sands Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Set limits that suit your circumstances, take regular breaks and avoid gambling when you are upset, tired, intoxicated or under financial pressure.
- Only gamble with money you can afford to lose.
- Do not chase losses or increase stakes to try to recover money.
- Keep track of the time and money you spend.
- Use available account controls or limit tools where offered.
- Seek independent support if gambling is becoming difficult to control.
- Contact Sahara Sands Casino through the available support channels if you want information about account restrictions or self-exclusion.
Sahara Sands Casino may suspend, restrict or close an account where it reasonably believes that the account holder has breached these terms, is ineligible, has provided inaccurate information, has engaged in fraud or misconduct, or presents a compliance or responsible gambling concern. An account may also be affected by technical problems, legal requirements, payment issues or security investigations.
You must not misuse the website, manipulate games, exploit errors, use automated software, interfere with technical systems, distribute malicious code or engage in activity intended to obtain an unfair advantage. Suspected abuse may be investigated and may result in action affecting access, promotions, transactions or account balances, subject to applicable law.
Website availability and liability
The website and its services may occasionally be unavailable because of maintenance, updates, technical faults, network problems, payment-provider issues or circumstances outside Sahara Sands Casino's reasonable control. While reasonable efforts may be made to maintain accurate and reliable services, uninterrupted access is not guaranteed.
To the extent permitted by law, Sahara Sands Casino is not responsible for losses caused by your failure to protect account credentials, unauthorised use of your device, interruptions outside its reasonable control, inaccurate information supplied by you, or your breach of these terms. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including rights and guarantees that apply under Australian consumer law.
If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed only to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.
Questions and complaints
If you have a question, wish to raise a complaint or need help understanding these terms, use the support or contact options displayed on the Sahara Sands Casino website. Provide clear information about the issue, including relevant account or transaction details where appropriate, while avoiding the submission of unnecessary sensitive information.
These Terms & Conditions are intended to provide general information about use of the website. They do not replace independent legal advice. By continuing to use Sahara Sands Casino, you confirm that you understand the risks associated with gambling and agree to comply with the current terms, applicable game rules and relevant laws.
