Betting Rules

General betting conditions

Sahara Sands Casino provides betting services subject to applicable Australian laws, regulatory requirements and the rules published on the relevant betting page. These rules apply to all eligible customers unless a specific product rule, market rule or promotion states otherwise. If there is an inconsistency between these general rules and a specific product rule, the specific rule will generally apply to that product or market.

You must be legally permitted to gamble in your location and meet all account eligibility requirements before placing a bet. Online gambling is not suitable for everyone. You should only bet with money you can afford to lose and should never use betting as a way to solve financial difficulties. Sahara Sands Casino may require age, identity, location or other verification before allowing betting activity or processing an account request.

• You are responsible for keeping your account login information secure and for all activity carried out through your account.
• You must provide information that is accurate, current and complete, and update it when circumstances change.
• You must not allow another person to use your account or place bets on your behalf unless expressly permitted by the applicable rules.
• You must not open or operate multiple accounts where this is prohibited by the site’s Terms and Conditions.
• You must not use the service for unlawful activity, fraud, money laundering, market manipulation or any other improper purpose.
• You must comply with location restrictions and must not attempt to bypass technical controls intended to confirm your location or eligibility.

Sahara Sands Casino may suspend, restrict or close an account where there are reasonable concerns about eligibility, security, responsible gambling, fraud, payment activity, compliance or a breach of these rules. Where permitted, relevant bets may be reviewed before a final account decision is made. Any action will be taken in accordance with applicable law and the site’s wider terms.

You should read the information displayed with each product before placing a bet. Product pages may contain additional requirements relating to eligible events, markets, bet types, settlement methods, minimum or maximum stakes and the treatment of unusual circumstances.

Events, results and settlement

Bets are settled using the official result or source specified in the applicable product or market rules. Results may be based on the official outcome announced by the relevant sporting body, competition organiser, racing authority or other recognised source. Informal reports, live commentary, media coverage and unofficial results do not necessarily determine settlement.

If a result is changed after settlement, the original settlement will generally remain in place unless the applicable rules provide otherwise. Where a result is unavailable, disputed or later corrected, Sahara Sands Casino may delay settlement while the outcome is checked. Any correction or adjustment will be handled in accordance with the relevant rules and applicable requirements.

• A postponed, abandoned or interrupted event may be treated according to the specific market rules.
• A selection that does not participate may be subject to non-runner, withdrawal or void rules, depending on the product.
• A dead heat or tied result may be settled under the relevant dead-heat or tie provisions.
• In-play markets may be affected by delays between an event occurring and information being displayed on the site.
• A market may be suspended or closed if event conditions change or reliable information is unavailable.
• Where a bet includes multiple selections, the treatment of one affected selection may change the final outcome of the bet.

Settlement calculations may use the odds, terms and market status recorded when the bet was accepted. If an obvious error affects odds, event information or settlement, Sahara Sands Casino may correct the error or void the affected bet where allowed. The site will aim to apply corrections consistently and fairly.

Technical interruptions

Internet connections, mobile networks, devices and software can experience interruptions or delays. You should not assume that a bet was accepted unless it appears in your account history or you receive another valid confirmation. If a displayed balance, price or result appears incorrect, stop betting and check the transaction details. Sahara Sands Casino may investigate transactions affected by an interruption, duplication, delay or system error.

Complaints, responsible gambling and rule updates

If you have a question about a bet, settlement or account transaction, review your account history and the relevant market rules first. If the issue remains unresolved, use the available support channel shown on the Sahara Sands Casino website. When raising a query, include the relevant bet reference, event, date, market and a clear description of the issue. Do not include unnecessary sensitive information.

Disputes will be reviewed using account records, transaction logs, market information, system data and the applicable terms. Sahara Sands Casino may request additional information to confirm account ownership or investigate a complaint. Nothing in these rules removes any rights or protections that cannot lawfully be excluded under Australian law.

Responsible gambling is an important part of using any betting service. Set a budget before you play, take regular breaks and keep track of the time and money you spend. Do not chase losses, borrow money to gamble or continue playing because you feel pressured to recover previous losses. If betting stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek support from an appropriate Australian gambling help service.

1. Decide in advance how much money and time you are comfortable spending.
2. Use any available deposit, spending, loss, time-out or self-exclusion tools that suit your circumstances.
3. Do not gamble while affected by alcohol or other substances.
4. Talk to someone you trust if you are concerned about your gambling.
5. Contact a qualified support service if you need help controlling or stopping your gambling.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operational practices. The current version published on the website applies to future activity from the time it takes effect, unless a different application is required by law. You should review the rules regularly and before placing bets.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. These rules should be read together with the current Terms and Conditions, Privacy Policy, Responsible Gambling information and any product-specific rules published by Sahara Sands Casino.