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Cookies Policy

This Cookies Policy explains how Sahara Sands Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be placed on your device as described below, subject to the choices and controls available in your browser or through the website.

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1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies are commonly used across the internet and do not usually contain information that directly identifies you by name. They may, however, be linked with other information held about your account or use of the website.

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Some cookies are placed directly by Sahara Sands Casino. Other cookies may be placed by third-party service providers that support website functions, security, analytics, communications or advertising. Similar technologies can include pixels, web beacons, software development kits, local storage and device identifiers. For convenience, this policy refers to cookies and similar technologies collectively as cookies.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active can vary depending on its purpose, the provider and your device settings.

Why cookies are used

  • To enable essential website functions and maintain a secure connection.
  • To remember settings, preferences and information you provide during a visit.
  • To help us understand how visitors use the website and identify areas for improvement.
  • To support communications, promotions or content that may be relevant to users, where permitted.
  • To detect unusual activity, prevent misuse and support responsible operation of the website.

Cookies may also help us recognise whether a visitor has previously viewed a notice, selected a preference or encountered a technical issue. This can prevent repeated messages and support a more consistent experience. The specific cookies used may change as the website, its features and supporting services develop.

2. Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may be used to keep a user signed in during a session, maintain account or session security, remember consent choices, route website traffic, protect forms and detect suspicious activity. Without these cookies, some website features may not work correctly. Because they are necessary for core functions, they may not be capable of being switched off through every cookie control.

Functional cookies

Functional cookies allow the website to remember choices you make, such as language, display or other preferences. They can help provide a more convenient and consistent experience. If you decline these cookies, some preferences may not be retained and you may need to enter them again during future visits.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website is used. They may provide information such as the pages visited, the time spent on a page, the links selected, the type of device used and whether an error occurred. This information is generally used in an aggregated or statistical form to measure performance, improve content, identify technical issues and make the website easier to use.

Advertising and marketing cookies

Where used and permitted by law, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and provide advertising that is more relevant to a user. These cookies may be set by Sahara Sands Casino or by third-party providers acting on its behalf. Choosing not to allow these cookies may mean that advertising is less relevant, but it should not prevent access to essential website functions.

Security and fraud prevention technologies

Cookies and related technologies may be used to protect accounts, payments, promotions and the website from unauthorised access, automated abuse, fraud and other harmful activity. These technologies may collect information about a device, browser, connection or activity patterns. They are used for security and operational purposes and are not intended to provide unnecessary access to personal information.

The categories above are provided to explain common uses and may not describe every individual cookie or technology in operation at all times. Cookies may be added, removed or changed when website functions, service providers or legal requirements change.

4. Privacy, updates and further information

Information collected through cookies may be personal information where it can be reasonably associated with an individual or account. We handle such information in accordance with our Privacy Policy and applicable Australian privacy requirements. The information may be used for the purposes described in this policy, including operating the website, maintaining security, improving services, managing user preferences and meeting legal or regulatory obligations.

Depending on the service involved, information collected through cookies may be processed by service providers that assist with hosting, security, analytics, customer support, communications or website functionality. These providers are expected to handle information for authorised purposes and in accordance with applicable obligations. Third-party services may have their own policies and terms, which can apply in addition to this policy.

Information obtained through cookies may be combined with information provided when you create or use an account, contact support, complete verification or use other website features. Any such use remains subject to the purposes, disclosures and choices described in our Privacy Policy and other applicable website terms.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our business practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should check this page periodically to remain informed about how cookies are used.

If you have questions about this Cookies Policy, your privacy choices or the use of cookies on the website, please use the available contact or support options provided on the Sahara Sands Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure process.

Important reminders

  • Cookies do not change the legal age requirement for using gambling services.
  • Cookie preferences do not replace account, identity or security checks that may be required.
  • Clearing cookies may remove saved preferences but may not remove information already held by a service provider.
  • You should keep your browser, device and security software updated.
  • If you share a device, review its privacy settings and sign out of your account after use.
  • Do not use another person’s account or allow another person to access your account through a shared device.
  • If you are concerned about gambling activity, review the responsible gambling information and support options available on the website.